Shipping policy
Order Processing Time All orders are processed within 1–3 business days (excluding weekends and public holidays). You will receive a confirmation email with tracking details once your order has shipped.
Shipping Rates & Delivery Times
- Standard Shipping: 7–15 business days
- Express Shipping: 3–7 business days Shipping charges are calculated at checkout based on your location and order weight.
International Shipping We ship worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Order Tracking Once your order is shipped, you'll receive a tracking number via email. You can use it to track your package on our website or the carrier's site.
Delays We are not responsible for delays caused by customs, weather, or other circumstances beyond our control.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at olivafashiondress@gmail.com within 7 days of the expected delivery date.